About Us

Our Core Values

Integrity
Integrity is at the heart of everything we do. We are dedicated to making the right choices, building trust with our customers, partners, and employees through honesty and accountability.
Transparency
At The Delivery Authority, we prioritize building strong, lasting relationships by understanding and living each customer’s unique needs and tailoring our solutions to deliver success.
Technology
Our advanced tracking systems, barcoding, scanning and real-time updates ensure transparency, efficiency, and a smooth delivery experience.
On Time
Our clients rely on us for on-time deliveries. With strategic planning, tenured drivers, a robust infrastructure, and multiple backup resources, we ensure consistent, on-time performance—every time.

Our Mission

Foundation

Founded in 1996 by a husband-and-wife team, The Delivery Authority has earned a reputation for staying ahead of the curve with cutting-edge technology and a deep passion for customer experience. Our clients appreciate our transparency and hands-on communication, which is why they choose to work with us year after year. Hundreds of references attest to our commitment and service.

Vision

We set the gold standard for customer service, innovation, and integrity. Our goal is to be the most trusted delivery provider, from legal packets to pallets.

Contact Us!

For more information or to book our services, please contact us at (630) 893-7100. You can also visit our headquarters at 1717 N. Naper Blvd. Suite 107 Naperville, IL 60563. Our team is always ready to assist you with your delivery needs and ensure your experience with The Delivery Authority is exceptional.

The Delivery Authority management team is dedicated to making delivery the easiest part of your job. We’re always here for you, constantly refining our transportation processes to better serve our customers. 

Our Point To-Point Cycle of Service is a tried-and-true process that leverages customer integration technology and old-fashioned customer service. Our goal is for you to never have to reach out to us for an update; we’re already on it.

Contact Info
Office Address