Privacy Policy

Last updated: July 10, 2025

The Delivery Authority, located in DuPage County, Illinois, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website at https://thedeliveryauthority.com and use our delivery and logistics services.

1. Information We Collect

We collect both personal and non-personal information, including:

  • Contact Data: Name, phone, email, address, company info
  • Logistics Info: Shipment addresses, delivery details, scheduling preferences
  • Technical Data: IP address, browser type, device, pages visited, and cookies
  • Payment Info: Billing name, address, and card data (if applicable)
2. How We Use Your Information
  • To process and manage delivery service requests and shipments
  • To communicate service updates, confirmations, and support
  • For billing and internal accounting
  • To improve website functionality and user experience
  • To comply with legal obligations
3. Data Sharing

We do not sell your personal data. We may share information with:

  • Trusted third-party vendors (e.g., hosting, email delivery, analytics)
  • Law enforcement or regulatory bodies when legally required
  • Successors in case of a merger or business sale
4. Cookies & Tracking

We use cookies to:

  • Maintain session security
  • Analyze traffic and behavior for service improvement
  • Remember user preferences
         You may opt out via your browser settings.
5. Data Protection

We use encryption, access control, and monitoring to protect your data from unauthorized access or loss.

6. Your Rights

Depending on your jurisdiction (e.g. CCPA, GDPR):

  • You may request to view, correct, delete, or restrict use of your data
  • You can opt out of marketing emails at any time
         To make a request, email us at [Insert Email Address].
7. Children’s Data

We do not knowingly collect personal data from children under 13. If we discover such data, we will delete it.

8. Changes

We may update this policy. Changes will be posted on this page with an updated date.

9. Contact

The Delivery Authority (DSTM, Inc.)
1717 N. Naper Blvd, Suite 107
Naperville, IL 60563
DuPage County, Illinois
Phone: (630) 893‑7100

Our Point To-Point Cycle of Service is a tried-and-true process that leverages customer integration technology and old-fashioned customer service. Our goal is for you to never have to reach out to us for an update; we’re already on it.

Contact Info
Office Address