Hours 7am - 10pm
1717 N. Naper Blvd. Suite 107 Naperville, IL 60563
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(630) 893-7100
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Team Practices

Team Practices

The Delivery Authority’s  delivery service deliver the knowledge & opportunity to optimize every mile on every lane. Get full-service

Custom Solutions

With operations across the Midwest, The Delivery Authority is right around the corner to provide you with Exceptional People Delivering Flawless Service!
  • Any task and service asked of us is met with problem-solving and flawless execution.
  • Our Cycle of Service ensures that every need and step is covered.
  • Our drivers possess a variety of vehicles to accommodate your standards.
  • An Account Manager is assigned to your company, as well as a full team ready to assist.

A Focus on Your Time

How our team utilizes the tools and technology in their possession, we can expedite your order from point A to point B!!
  • We care about the efficiency in which your freight is handled.
  • Once you reach out with your request, our team is alerted and starts the process of creating a solution for you.
  • With a near perfect on-time scoring (hyperlink to an on-time report example to come), we can facilitate a delivery within a time window of your approval!

High Touch Communication

Our team practices “High Touch Communication”, a standard in which we operate to provide constant updates between drivers and our customers.
  • This process allows us to go in-depth with the details of your delivery and its status.
  • Through constant communication with our drivers, referenced with our live tracking and mapping, we can provide the most accurate updates to your order!
  • The High Touch method also lets us answer any questions that should arise through the duration of your delivery with us.

Driver Standards and Qualities

Our drivers are just as flexible as our Account Manager team. Through the utilization of outsourcing we can bring in a diverse group of drivers able to meet your needs, standards, and wanted vehicle attributes.
  • Our face-to-face interview process lets us get a chance to see if our drivers have the attitude to assist you and your freight and be fellow problem solvers in the delivery space.
  • With our drivers being the backbone of our company, we vet not only professional backgrounds but get to know each of our drivers to ensure the qualities and attributes we care about most!

Our Point To-Point Cycle of Service is a tried-and-true process that leverages customer integration technology and old-fashioned customer service. Our goal is for you to never have to reach out to us for an update; we’re already on it.

Contact Info
(630) 893-7100

Email Us

Office Address

1717 N. Naper Blvd. Suite 107 Naperville, IL 60563