Terms and Condition

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Last updated: July 10, 2025

By accessing or using https://thedeliveryauthority.com or requesting any services from The Delivery Authority, you agree to the terms outlined below.

1. Services Offered

The Delivery Authority provides:

  • Same-day, final-mile, LTL, and retail distribution services throughout the Upper Midwest
  • Online quote and order submissions via our website or phone
2. User Responsibilities

You agree to:

  • Provide accurate, truthful shipment details
  • Use the site for lawful purposes
  • Not interfere with site operations or security
3. Bookings and Payment
  • Bookings are subject to acceptance and confirmation
  • Fees are based on shipment size, distance, and service level
  • Payment is due per the terms of your service agreement or invoice
4. Cancellations

Service cancellations must follow our internal cancellation policy. Some services may incur fees if canceled after confirmation.

5. Intellectual Property

All content on this site (logos, text, images, etc.) is owned by DSTM, Inc. You may not reuse or republish without written permission.

6. Limitation of Liability

We are not liable for:

  • Indirect or consequential damages
  • Delays or losses caused by events beyond our control (weather, mechanical failure, etc.)
  • Any loss exceeding the value of the specific service provided
7. Governing Law

These Terms are governed by the laws of the State of Illinois. All disputes shall be resolved in the courts located in DuPage County, Illinois.

8. Termination

We reserve the right to suspend or terminate service or access to the website for any violation of these terms.

9. Contact

The Delivery Authority
1717 N. Naper Blvd, Suite 107
Naperville, IL 60563
DuPage County, Illinois
Phone: (630) 893‑7100

Our Point To-Point Cycle of Service is a tried-and-true process that leverages customer integration technology and old-fashioned customer service. Our goal is for you to never have to reach out to us for an update; we’re already on it.

Contact Info
Office Address